FAQ's

The value isn't just in filing claims — it's in being ready before something goes wrong. When it does, you're not scrambling to find help. You already have experts on your side.

First, stay safe and check for visible damage for the ground. Don’t climb on your roof. Take photos, document everything, and contact us for guidance. We’ll help you connect with trusted pros and start your claim.

Look for leaks, missing shingles, or debris. If you’re unsure, schedule an inspection. Our team can help get a professional assessment so you’re not left guessing.

Coverage depends on your policy and the cause of the damage. We’ll help you review your policy, document the issue, and advocate for you if your claim is denied or underpaid.

No. RoofMax isn’t insurance. We work for you to make sure you get a complete and fair claim settlement. Our team handles the phone calls, the paperwork, reviews settlement offers, and coordinates repairs.